At Grand-Crest Energy Limited, we value your privacy and are committed to safeguarding the personal data we collect and process. This policy outlines the types of data we collect, why we collect it, and how we handle it responsibly.
1.1. Customers
- Name, contact details (email, phone number, address), and payment information.
- Data related to preferences, feedback, and inquiries.
- Usage data of our services for quality and improvement purposes.
1.2. Service Providers
- Company information, contact details, and contractual agreements.
- Payment and transaction details for efficient service delivery.
1.3. Donors
- Name, contact details, and donation information.
- Communication preferences to ensure transparency and updates.
1.4. Contract Staff and Permanent Staff
- Name, contact information, and employment-related details (e.g., job role, performance data, and payroll information).
- Identification documents and banking information for compliance and payroll processing.
- To provide and improve our services to customers.
- To manage relationships with service providers and ensure efficient operations.
- To maintain transparency and communication with donors.
- To comply with employment laws and ensure fair treatment of contract and permanent staff.
- To ensure legal compliance and fulfill contractual obligations.
- Personal data will be retained for a maximum of 2 years from the date of collection, unless required for legal or regulatory purposes.
- After the retention period, all data will be securely deleted or anonymized.
We only share data with:
- Relevant service providers for operational purposes.
- Regulatory bodies to comply with legal obligations.
- Partners and collaborators, with explicit consent where required.
We never sell personal data to third parties.
You have the right to:
- Access the personal data we hold about you.
- Request corrections to inaccurate data.
- Withdraw your consent or request the deletion of your data at any time.
To exercise these rights, please contact us at grandcrest.e@outlook.com or Telephone +254727430118
We implement robust technical and organizational measures to ensure data security, including encryption, restricted access, and regular security reviews.
We may update this Privacy Policy periodically to reflect changes in our practices or regulatory requirements.
Updates will be posted on this page with the last revision date.
If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us at:
Email: grandcrest.e@outlook.com
Phone: +254727430118
Address: Grand Crest complex, Mbondoni Town, Mwingi